About Us
Mobility WA provides NDIS Support Coordination, Specialist Support Coordination, Psychosocial Recovery Coaching, Psychosocial Functional Capacity Assessments and Social Work Services.
We aim to empower individuals with NDIS funding to maximize their plans' potential through, creative and flexible approaches.
Our primary goal is to help participants and their supports to navigate the NDIS landscape effectively.
We facilitate tailored solutions that align with individual goals and aspirations, by leveraging diverse support options and thinking innovatively.
Our Services
Support Coordination
We will:
Assist participants in understanding their NDIS plans
Connect participants with suitable service providers
Monitor plan budgets and support effectiveness
Advocate for participants' rights and preferences
Empower participants to maximise their NDIS Plan
Engage positively with formal and informal supports
Help make changes to your plan if goals change or needs are not being met
Walk side by side with you and your supports
Specialist Support Coordination
We will:
Provide higher-level support for complex needs
Social Worker level case support
Manage challenges in support environments
Manage and support crisis situations
Provide support documentation for services ie Justice, Housing, Mental Health etc
Organise and attend stakeholder meetings to support NDIS Plans
Ensure consistent service delivery and plan outcomes
Psychosocial Functional Capacity Assessments
We will:
Develop an NDIS Psychosocial Functional Capacity Assessment
Provide a Social Worker to complete an FCA with a participant who has a psychosocial disability or FASD, to better inform their NDIS plan needs
Incorporate all aspects of a participants life and daily functioning to understand an individual’s needs holistically
Utilise evidence based Assessment Tools to capture daily needs
A minimum of 2 meetings with a participant is required to gather information and assess need
Psychosocial Recovery Coaching
Building Recovery-Enabling Relationships to work with you NDIS goals
Recovery Planning buy developing a comprehensive plan to build strategies and resilience
Coaching and Skill Development in life skills, motivation, recovery focused resilience and decision making
Support Coordination
Collaboration with supports, relevant professionals, family members, to create holistic approach to support
Documentation and Reporting
Advocacy
Capacity Building
We will:
Develop participants' skills to navigate the NDIS system
Foster independence in managing supports
Promote community inclusion and participation
What We Do
Support Coordination, Specialist Support Coordination and Psychosocial Recovery Coaching
With expert guidance and a positive outlook, we believe every participant can overcome challenges and achieve their aspirations, paving the way for a more fulfilling and empowered life.
Objectives
At Mobility WA we strive to empower NDIS participants through expert Support Coordination and Psychosocial Recovery Coaching.
We focus on:
Developing Strong and Trusting Relationships
Establishing a strong, trusting relationship with participants based on hope and understanding of their unique needs and aspirations.
Personalized Empowerment
Help participants fully understand their NDIS plan.
Tailor our approach to each participant's unique needs and goals.
Build participants' capacity to make informed decisions.
Implement innovative solutions to maximize plan potential.
Connecting Participants to Quality Services
Identify and connect with suitable NDIS providers.
Link participants to community and mainstream supports.
Ensure a diverse mix of supports to enhance independence.
Fostering Independence
Promote self-advocacy and decision-making abilities.
Work towards increasing community participation and inclusion.
Effective Communication
Provide clear, responsive, and reliable communication.
Facilitate open dialogue between participants and service providers.
Budget Management
Help participants understand and effectively use their support budgets.
Monitor plan budgets and support effectiveness.
Continuous Improvement
Regularly assess the effectiveness of support arrangements.
Adapt strategies based on participant feedback and outcomes.
Stay updated on NDIS policies and best practices in support coordination.
Promoting Safety and Ethical Practice.
Respect participant privacy and confidentiality.
By focusing on these objectives, we aim to deliver high-quality support coordination that truly empowers NDIS participants to achieve their goals and lead fulfilling lives.
Social Work Support and Psychosocial Recovery Coaching and Functional Capacity Assessments
What is a Functional Capacity Assessment?
An NDIS Psychosocial Functional Capacity Assessment will outline to the NDIS what supports an individual needs to participate in daily life and the community.
These are completed by an OT or Social Worker to enhance your NDIS plan and highlight all the supports you need on a day to day basis in order to live your best life.
A Social Worker will use a holistic person-centred approach for participants with a psychosocial disability or FASD, to better inform their NDIS plan using recognised assessment tools to capture your needs.
Incorporating all aspects of a participants life and daily functioning, an effective Psychosocial FCA will be person-centred, identify marginalisation, social factors and systemic barriers when understanding an individual’s needs.
Our Values
Collaboration
Innovation
Inclusive
Informed
Reliable
Our Values align with the NDIS Code of Conduct and are guided by a sense of integrity and ensuring we are always working in the best interests of those we strive to support.
NDIS Code of Conduct
Respect the rights of the person
Deliver services competently
Prevent violence neglect abuse and exploitation
Respect privacy
Act with integrity
Take action on quality and safety
Prevent sexual misconduct
Biography
My name is Felicity Lindsay. I am a dedicated Social Worker with over 20 years experience working in the Community Services Sector including: Mental Health, Disability, Foster Care, Therapeutic Residential Care, Case Management and Training and Practice.
I have worked throughout Western Australia and have a strong understanding of the needs of the community in WA, and in particular the needs of people with a disability, those suffering adversity, mental health and diverse community groups. This is what lead me to start up Mobility WA. That, and having my own son with a complex disability, so I know first hand how individuals and their families are challenged everyday to access the services and supports they need.
My goal is to ensure people with NDIS funding have, firstly, the funding they need to live their best life, and secondly, to ensure they are linked in with high quality services that put the person first.
I am extremely passionate about building strong trusting relationships with people I work for - identifying strengths and building on the collective power of community. When I'm not working you will find me in my garden, on a weekend getaway or spending time with family.
I acknowledge the Traditional Owners and Custodians of the lands on which we live and pay our respects to Indigenous Elders past, present and emerging. Sovereignty has never been ceded. It always was and always will be, Aboriginal land.
No aspect of identity exists in isolation - we consider the whole person.
Frequently Asked Questions
Support coordination is a service that helps people with a National Disability Insurance Scheme (NDIS) plan use their supports to achieve their goals:
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Levels of support coordination
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Level 1: Support Connection. Support to help a participant understand their plan, connect with NDIS providers and community, mainstream and other supports to get the most out of their NDIS plan. ...
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Level 2: Coordination of supports. ...
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Level 3: Specialist support coordination.
A Support Coordinator will help you:
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Understand your plan
Support coordinators help people understand their NDIS plan, including their budget and how to manage it
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Connect with services
Support coordinators help people connect with NDIS providers, community services, and other government services
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Build skills
Support coordinators help people build confidence and skills to use and coordinate their supports
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Address challenges
Support coordinators help people address unexpected events or challenges, such as moving house or going to hospital
Support Coordination can help people: Live more independently, increase their skills, be included in their community and in employment, and take greater control of achieving their goals.
The NDIA may fund support coordination in an NDIS plan, depending on the individual's needs and circumstances. You may need to request this. There is also a higher level of support coordination called specialist support coordination, which is for people with more complex situations.
We are located in Fremantle Western Australia, but can provide support for people living all over WA. In the metro area face to face, and via video link, or telelink if you live remotely. If you live remotely we will endeavour to meet you at least once face to face during the course of your plan.
Your funding will either be self managed, plan managed or NDIA-managed.
Self-managed; receive funds into your nominated bank account (or receive reimbursement) from your NDIS plan by making an online payment request on the myplace portal which you can then use to make payment.
Plan-managed; we will invoice your plan manager who will make payment.
NDIA-managed; we will electronically claim online through PRODA (the myplace provider portal).
If your plan does not include specific funding for support coordination, you can still access these services by reallocating funds from other parts of your budget:
Core Budget: Funds allocated here can sometimes be used flexibly to support your needs.
Capacity Building Budget: You can use these funds to create a “support coordination package.”
Creating a Support Coordination Package
A support coordination package works like a service agreement with a provider, where you allocate a certain number of hours for support coordination services. This package is typically short-term, depending on the level of support required.
Contact Us
Phone
0417098355ABN
72724270224
Operating Hours
9am to 5pm Monday to Friday
